» RELATED: South Dayton suburbs see grocery competition heat up
The groups sent Aetna a cease-and-desist letter to have the insurer show that corrective action is being taken, according to the Associated Press.
The Associated Press reported that Aetna says that “this type of mistake is unacceptable” and that the company is reviewing processes to ensure it never happens again.
Besides Ohio, patients were also in Arizona, California, Georgia, Illinois, New Jersey, New York, Pennsylvania and Washington, D.C.
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