“We take pride in having our members and all consumers recognize that CareSource can help them get the care they need, when they need it,” said Steve Ringel, CareSource’s president, Ohio market.
The report card also evaluated Ohio’s managed care plans in several other key performance areas, including communication with doctors, child care, women’s care and how well the plan provides care and services to people living with chronic illnesses, such as diabetes and high blood pressure.
The report card was based on data collected by Ohio’s five managed care plans and compared to one another, including Buckeye Health Plan, Molina Healthcare, Paramount Advantage and UnitedHealthcare Community Plan.
The plans were graded on a scale ranging from one to three stars, with three stars denoting above average performance, and one star ascribed to below average performers.
In addition to providing access to care, CareSource also scored three stars for keeping children healthy.
State Medicaid officials said the report card, which will be updated annually, is intended to provide transparency for consumers and stimulate competition among the state’s managed care providers.
“Any time consumers can get information that helps them make informed choices about care, it is in their best interest,” Ringel said. “We take pride in serving our populations and we think this is good for both consumers and the plans.”
About 3 million Ohioans are on the state’s Medicaid rolls, and about 80 percent of Medicaid recipients are covered under a managed care plan that provides benefits and services through contracted arrangements between the state Medicaid agency and various managed care organizations.
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