The remodeling effort will give customers a tap system to allow them to pour some of Dunkin’s signature cold beverages, such as coffees, iced teas, cold brew coffee and nitro-infused cold brew coffee, Schuh said.
A front-facing bakery case will give customers a closer look at Dunkin’ baked goods.
Dunkin’ on Demand, a NextGen feature dedicated to mobile order pick-ups, will allow guests who order ahead via the Dunkin’ app to track the status of their mobile order via a digital order status board, she said.
A “Double Drive Thru” is designed to provide faster service for customers on the go.
A new modern design will include colors and material used to help create “an approachable, positive and energetic environment,” Schuh said.
Gilligan Company was named the 2022 Dunkin’ Operator of the Year in September. It owns 47 Dunkin’ franchises in Cincinnati, Columbus, Dayton and Northern Kentucky, and has plans to open a new location in Xenia.
Gilligan also owns some Subway, Popeyes and GoCo locations.
The Operator of the Year award is a highly competitive distinction by Inspire Brands Inc., the parent company of Dunkin’. According to the Dunkin’ website, there are 9,508 franchised restaurants in 44 states.
Previous reporting by Staff Writer Natalie Jones was included in this report.
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