Ohio posts Teleperformance letter, confirming 334 layoffs

Teleperformance employees in the company’s Fairborn offices, in this 2014 file photo. TY GREENLEES / STAFF

Teleperformance employees in the company’s Fairborn offices, in this 2014 file photo. TY GREENLEES / STAFF

The Ohio Department of Job and Family Services has posted a WARN notice confirming that a call center company in Fairborn will close by March 31, affecting 334 local workers.

The letter from Teleperformance appears on the state web site Tuesday.

The city of Fairborn shared the letter with this news outlet Monday, before it appeared on the state’s Worker Adjustment and Retraining Act (WARN) web site.

The company said it has revamped the “structure of its customer service organization,” resulting in the planned closure of the facility at 57 E. Dayton-Yellow Springs Road.

RELATEDFairborn employer to close; 334 jobs will be lost

“We anticipate this facility closure will permanent and will result in three hundred and thirty-four (334) Teleperformance USA employees being released from employment,” the company said.

The company has laid off workers elsewhere in recent months.

It closed a Grand Rapids, Mich.-area call center in late September 2018, affecting 140 employees.

In 2017, 274 employees were affected when the company closed a call center in Abilene, Texas.

Mark Pfeiffer, a Teleperformance executive vice president of external communications, could not be reached for comment.

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