The Ombudsman contacted staff at the Job Center to present the man’s change in income. Staff there closed his SNAP case in the month of March. Staff could see that the man had not used his SNAP benefits since November of 2024, and asked that we relay to him that those benefits were still his and were still available for his use.
The Ombudsman informed the man of the status of his benefits with the department, and he was relieved that no overpayment situation was looming for him and that the matter could be considered closed.
The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to us at 11 W. Monument Ave., Suite 606, Dayton 45402, call 937-223- 4613, or by electronic mail at ombudsman@dayton-ombudsman.org.
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