Ombudsman assists woman with daycare subsidy appeal

A building on West Monument Avenue that houses the Dayton-Montgomery County ombudsman's offices. CORNELIUS FROLIK / STAFF

A building on West Monument Avenue that houses the Dayton-Montgomery County ombudsman's offices. CORNELIUS FROLIK / STAFF
Ideas & Voices
By The Ombudsman Office
22 hours ago
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Editor’s note: The Dayton Ombudsman Office provides weekly columns to the Dayton Daily News to bring awareness to issues it sees in the community.

A woman contacted the Ombudsman for assistance in receiving her subsidy for daycare. The woman had been denied daycare services and had appealed that denial. I am sure that readers can appreciate that without daycare support the parent(s) must either pay for the service themselves, which is not affordable for them, or must have their working schedule interrupted. The woman responded to the denial by requesting a state hearing to review the decision. She reported that she supplied the additional documentation to support her claim in the hearing in the time-frame required, yet the agency claimed the additional documents were not received.

The Ombudsman sent an inquiry to the Montgomery Department of Job and Family Services requesting that the woman’s documents and case be reviewed. The Ombudsman received a response that the matter was reviewed, the woman’s case was reopened and was approved and back-dated to her date of application. The children’s daycare participation could be continued.

The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to us at 11 W. Monument Ave., Suite 606, Dayton 45402, call 937-223- 4613, or by electronic mail at ombudsman@dayton-ombudsman.org.

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The Ombudsman Office