The Ombudsman contacted the department of housing inspection on the woman’s behalf. The staff person in that department said that the message to contact the property owner would be provided to the inspector for that area. The Ombudsman followed-up with the property owner and learned that no call was ever received. After a month passed and the property owner had still not received a call, the Ombudsman again contacted the department of housing inspection. On this call the Ombudsman learned that the house was on the list to be demolished.
The woman was very pleased to receive this information from the Ombudsman and was grateful to the Ombudsman for assisting her to obtain information about the property and for calling her back.
The Ombudsman Column, a production of the Joint Office of Citizens’ Complaints, summarizes selected problems that citizens have had with government services, schools and nursing homes in the Dayton area. Contact the Ombudsman by writing to us at 11 W. Monument Ave., Suite 606 Dayton 45402, call 937-223- 4613, or by electronic mail at ombudsman@dayton-ombudsman.org.
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