Commissary’s CLICK2GO extends services to customers who participate in EBT/SNAP

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Commissary CLICK2GO, the Defense Commissary Agency’s online shopping and curbside pickup service, extended its services Oct. 25 to commissary customers in all 50 states who participate in the Electronic Benefits Transfer/Supplemental Nutrition Assistance Program or EBT/SNAP.

“We’re pleased with the ongoing evolution of our online shopping program to be able to offer its convenience to our customers,” said DeCA Director and CEO Bill Moore. “There’s a catch, though, that for now, and until some electronic payment issues are resolved, EBT/SNAP customers can shop online, but will have to go inside the store to pay for their purchases.”

EBT/SNAP is only available in the United States, not at overseas locations. Customers use a card that’s similar to a credit or debit card to access their benefits. The EBT/SNAP account of a participant is debited to reimburse the store for food they purchase. The Commissary CLICK2GO payment processor currently only accepts Mastercard, VISA, Discover and American Express for online and curbside payments, which is why EBT/SNAP participants have to go inside the store to complete their purchases.

“I can assure you we are working to resolve the issues as quickly as possible, but we don’t have a timeframe, yet, of when that will be,” Moore said. “This year we finished an all-out press to expand Commissary CLICK2GO worldwide, and we are continuing to make it better as we strive to be the grocery store of choice for our patrons worldwide.”

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