Dayton BBB names area businesses with ‘F’ ratings

The Better Business Bureau of Dayton/Miami Valley on Tuesday named the top eight area businesses with F ratings and the most complaints during the first half of 2015.

The following businesses are listed in the order of the highest number of complaints through June 30, officials said. All of these companies have F ratings with the Dayton BBB.

1. HCA Power, Springboro

2. Bossy Snob, Dayton

3. Gunnys Surplus, Union

4. Affordable Tree Care, Dayton

5. Haley’s Tree Company, Springfield

6. All Trees & Mulch, Springfield

7. Image Jock Shop, Vandalia

8. Richie Rogers Tree Care, Springfield

“These companies alone represent 196 complaints to your BBB over the past three years. Sixty-eight of these complaints were unanswered or unresolved by the company. In fact, 48 of them were closed as unanswered or unresolved during the first half of 2015,” said John North, Dayton BBB president and chief executive, in a statement.

The BBB’s letter grade system represents the organization’s degree of confidence that businesses are operating in a trustworthy manner and will make good faith efforts to resolve customer concerns.

An F rating is the BBB’s lowest grade. Typically, businesses with F ratings have unanswered and/or unresolved complaints, or a pattern of complaints that reflects failure by the businesses to deal with the causes of customer problems, officials said.

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