Dayton VA urges veterans to use virtual care during pandemic

The Dayton VA is encouraging local veterans to use its online tools for routine and non-urgent questions during the coronavirus (COVID-19) pandemic.

Out of concern for veterans, the Dayton VA has taken precautionary measures to keep them safe from the coronavirus. The VA is screening everyone who comes on campus and is honoring social distancing guidelines. The VA is still providing care, just not face to face, for routine visits.

Here are ways veterans can still get care:

Video or telephone appointments – Veterans can receive care at home – either over the phone or by video using VA Video Connect on their computers, smartphones or tablets via www.mobile.va.gov/app/va-video-connect.

Secure messaging – With My HealtheVet, VA's online patient portal, veterans can send online secure messages to their VA health care team to ask non-urgent health questions. Go to www.myhealth.va.gov.

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Mobile app – Veterans can request prescription refills and order and ship medications to their homes using My HealtheVet or the Rx Refill mobile app ( www.mobile.va.gov/app/rx-refill ).

Text message reminders – Veterans can use Annie's Coronavirus Precautions protocol to send automated text messages with information about COVID-19. This application helps veterans monitor for symptoms and can assist if they need to contact their VA facility for care. Enroll at www.mobile.va.gov/annie.

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