Things that can get you banned from Uber and Lyft

If you use Uber or Lyft, you are probably in the habit of rating your drivers, but did you know they are rating you too? Your rating as a passenger can affect your ability to keep requesting rides.

While neither company has a specific rating threshold that gets you banned, there are things you do that could lead to a bad rating or being banned:

Problem behavior generally includes: smoking, drinking, abusive language, assault, damage to the vehicle, getting sick in the car, leaving trash in the car, bad attitude and not leaving a tip.
Excessive cancellations after two minutes of the request.
Having sex with a driver or another rider: even if consensual, Uber will ban riders and drivers if they can confirm that sex happened. No inappropriate touching or flirting is allowed either.
Contacting the driver after the ride: riders are forbidden to text, visit or contact a driver in any way after a ride.
Breaking the law or asking your driver to break the law: no open containers of alcohol or drugs. And no asking your driver to speed or park illegally.

Both companies say they review bad ratings on a case by case basis. For more information on rider rules, see the Uber and Lyft terms of use.

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