Capital One representatives said in a tweet Friday morning that the bank was "experiencing a technical issue impacting customer money movement, including direct deposits, and the ability for some customers to access accounts."
"We are actively working to resolve the issue and restore all services," company officials said. "We greatly apologize for the inconvenience."
Capital One is experiencing a technical issue impacting customer money movement, including direct deposits, and the ability for some customers to access accounts. We are actively working to resolve the issue and restore all services. We greatly apologize for the inconvenience.
— Capital One (@AskCapitalOne) November 1, 2019
The issue was resolved around 3:10 p.m. EDT Friday.
The technical issues impacting some of our services have been resolved. If you continue to experience any difficulties, please reach out to us. We sincerely apologize for the inconvenience.
— Capital One (@AskCapitalOne) November 1, 2019
The technical issue is at least the second this week to affect Capital One customers. On Monday, bank customers reported issues with the Capital One mobile app and the bank's website.
It was not immediately clear how long it would take to resolve the technical issue discovered Friday.
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