Facebook has been sending alerts to thousands of users recently that warned them of the group chat function and informed parents that the functionality has been turned off, according to The Verge.
Facebook officials characterized it as a "small number of group chats," The Verge reported.
They also called it a technical error, NBC News reported.
The company has not said how long the error had been occurring and if it had received complaints before the emails were sent to parents, NBC reported.
Messenger Kids was started in 2017 and was designed for users between the ages of 6 and 12.
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