“We are looking to fill a number of full-time customer service positions in our Kettering office, which provides many employment opportunities for this region of the state,” said Mark Dunford, Area Vice President at Time Warner Cable, in a statement. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
During the fair, candidates will have the opportunity to meet customer care leaders and assess the company culture, while learning about hours, pay and training. Those wanting to move forward may have to come back for a face-to-face final interview.
Customer service representatives will assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center. Exceptional customer service is required.
Qualified applicants need a minimum of six months in customer service, proven sales, effective computer and good communication skills.
All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring updated copies of their resume and dress in business appropriate attire.
Applicants must apply online.
For more information, visit www.timewarnercable.com.
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